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Responsible Financial Access

Explore data on policies and regulations from 141 economies

Financial capability is the internal capacity to act in one's best financial interest, given socioeconomic environmental conditions. Financial capability encompasses the knowledge, attitudes, skills, and behaviors of consumers with regard to managing their resources and understanding, selecting, and making use of financial services that fit their needs. This page offers resources developed by our staff and partners that include technical guidance, country reports, and tools for policymakers and development partners.


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Integrating Financial Capability into Government Cash Transfer Programs - a Toolkit

Developing financial knowledge and skills among beneficiaries of government cash transfer programs has emerged as a strategic policy objective around the world as it greatly enhances effectiveness of such programs and helps tackle chronic poverty and insecurity in low-income and poor households. This toolkit analyzes the benefits of such integrated programs, sequences a recommended roadmap of the necessary steps, and suggests a design and implementation methodology with reference to the global best practices.

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Investigating the Financial Capabilities of SMEs

Improving the financial capability of SME decision makers can significantly boost SME growth and stimulate sustainable economic development in low- and middle-income countries, especially in areas with large informal job sectors. This survey report yields a comprehensive view of SME financial capability, identifies clusters of vulnerable SMEs, and recommends areas of early stage policy intervention and support to help SMEs improve performance and attract investment.

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Enhancing Financial Capability and Inclusion in Zambia - a Demand-side Assessment

Financial inclusion in Zambia has nearly doubled in the last ten years - from 21.3 percent in 2005 to 40.2 percent in 2016. This success was made possible by Zambia's Financial Sector Development Plan that concluded in 2015. The World Bank survey covered in this report was requested by Zambian authorities to inform their further strategy work, help formulate quantifiable and concrete targets, and assess the effectiveness of future financial capability enhancing programs.

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Enhancing Financial Capability and Behavior in Low- and Middle-Income Countries

The final output of the Russia Trust Fund on Financial Literacy and Education, this volume presents the results of the Trust Fund’s pilot projects - some truly pioneering research in financial capacity building, including methods to increase financial awareness and encourage safer financial behavior. Such tools and methods enable access to financial literacy for a much wider population, with potentially greater impact than what has been achieved using the more conventional means.

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