Percent of adults who were dissatisfied with a financial product in the past 5 yearsThis indicator denotes the percentage of respondents (aged +18) who were dissatisfied with a financial product in the past 5 years.
Percent of adults who stopped using a financial product due to dissatisfactionThis indicator denotes the percentage of respondents (aged +18) who stopped using a financial product due to dissatisfaction.
Percent of adults who highly trust in banksThis indicator denotes the percentage of respondents (aged +18) who highly trust in banks.
Percent of adults who highly trust in insurance companiesThis indicator denotes the percentage of respondents (aged +18) who highly trust in insurance companies.
World8.44.817.913.1
Eastern Europe and Central Asia7.24.217.513.1
Middle East and North Africa14.7819.213.2
Bosnia and Herzegovina (2011)4.32.920.820
Azerbaijan (2009)4.43.6....
Romania (2010)6.53.811.25.7
Russian Federation (2008)8.65.3....
Bulgaria (2010)125.620.413.5
West Bank and Gaza (2011)14.7819.213.2